Terms of Service

1. Acceptance of Terms

By downloading, installing, accessing, or using the Looped In mobile application ("App") or any related services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the App. These Terms constitute a legally binding agreement between you and LoopedIn Labs, LLC ("Looped In," "we," "us," or "our").

2. Eligibility and Family Coordination

You must be at least 13 years of age to create an account and use the App. If you are between 13 and 17 years of age, you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf. By using the App, you represent and warrant that you meet these eligibility requirements. We reserve the right to terminate accounts that we reasonably believe are used by individuals under 13. Information about children. The App is intended for adults and teens (13+) to organize their own lives, including coordinating activities that involve children. Certain features let you enter limited information about a child (such as a first name) to coordinate family activities like carpools, sports, or events. You, not the child, are the user of the App. By entering this information you represent that: (a) you are the parent or legal guardian of each child whose information you enter, or you have that parent or guardian's explicit permission; (b) you understand the information is stored to operate the feature and may be visible to other members of the Loop you add it to; (c) if you share it via a web link, anyone who receives the link can view it, and you accept responsibility for who you share the link with; and (d) you may delete it at any time by editing or deleting the associated item or your account. You agree not to enter sensitive information about any child (such as health, medical, allergy, disability, or precise-location data), and the App is not designed to collect it.

3. Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate, current, and complete information when creating your account and to update such information as necessary. You must immediately notify us of any unauthorized use of your account. We are not liable for any loss or damage arising from your failure to maintain the security of your account.

4. Acceptable Use

You agree to use the App only for lawful purposes and in accordance with these Terms. You may not: use the App to transmit any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, obscene, or otherwise objectionable; impersonate any person or entity or misrepresent your affiliation; interfere with or disrupt the App or its servers, networks, or infrastructure; attempt to gain unauthorized access to any part of the App or other users' accounts; use the App to send unsolicited messages or spam; reverse engineer, decompile, or disassemble any part of the App; use automated systems (bots, scrapers) to access the App without our written permission; or circumvent any security features or access controls. We reserve the right to investigate and take appropriate action against anyone who violates these provisions, including removing content, suspending or terminating accounts, and reporting to law enforcement.

5. User Content

You retain ownership of all content you create, upload, or share through the App ("User Content"), including messages, files, and other materials. By submitting User Content, you grant us a non-exclusive, worldwide, royalty-free license to host, store, display, reproduce, and distribute your User Content solely for the purpose of operating and providing the App and its features. You are solely responsible for your User Content. You represent that you have all necessary rights to the content you share and that it does not infringe any third party's intellectual property or other rights. We may remove or disable access to any User Content that we believe violates these Terms or applicable law.

6. AI Features Disclaimer

The App includes artificial intelligence features that generate suggestions, summaries, and other content. AI-generated content is provided for informational and organizational convenience only. It is not professional advice of any kind, including but not limited to legal, medical, financial, or therapeutic advice. AI features may produce content that is inaccurate, incomplete, or inappropriate. You are solely responsible for evaluating and verifying any AI-generated content before relying on it. We make no representations or warranties regarding the accuracy, reliability, or suitability of AI-generated content. AI features process your data as described in our Privacy Policy. You can disable AI features at any time through Settings. No Professional Advice. The App is an organizational tool. Nothing provided through the App, whether AI-generated or otherwise, constitutes legal, medical, financial, tax, therapeutic, or other professional advice. You are responsible for your own decisions and should consult a qualified professional where appropriate.

7. Shared Spaces and Collaboration

The App includes collaborative features that allow you to share content and messages with other users. You are responsible for the content you share in collaborative spaces. You control who you invite, and space owners may manage membership including removing members. We are not responsible for the actions, content, or behavior of other users in shared spaces. If you encounter inappropriate content or behavior, you can report it through the App.

8. Intellectual Property

The App and its original content, features, functionality, design, and branding (excluding User Content) are and shall remain the exclusive property of Looped In and its licensors. The App is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the App without our prior written consent. "Looped In" and associated logos are trademarks of Looped In. You may not use our trademarks without our prior written permission. We grant you a personal, non-exclusive, non-transferable, revocable license to use the App on Apple devices that you own or control, as permitted by these Terms and Apple's App Store usage rules.

9. Third-Party Links and Services

The App may contain links to third-party websites, services, or content that are not owned or controlled by Looped In. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we are not responsible or liable for any damage or loss caused by or in connection with your use of any third-party content, goods, or services. When you use the App you must also follow the terms of any third-party service you use with it, such as your mobile carrier or Google when you connect a Google account.

10. Subscription Terms

The App offers an optional paid subscription, Looped In Plus. In the United States it costs $5.99 per month or $39.99 per year; in other countries the App Store shows the price in your local currency before you buy. One subscription covers everyone in your Apple Family through Family Sharing. People you invite into a Loop can view, add, edit and complete items there for free, with no subscription of their own, for as long as they are members. Plus includes fair-use daily limits, currently 50 Smart Captures and 100 Cue messages a day, which keep the service reliable for everyone. Free first week. Every new account gets its first 7 days of Looped In Plus features free, with no payment details needed. Nothing is charged when that week ends; to keep Plus afterwards, you choose a subscription. Free trial. Eligible new subscribers are offered a 7-day free trial on either plan; Apple decides eligibility at the time of purchase. Your subscription starts, and the first payment is taken, when the trial ends unless you cancel at least 24 hours before it ends. If you cancel at least 24 hours before the trial ends, you are not charged. If you buy a subscription during a free trial, any unused part of the trial ends. Billing, renewal, and cancellation. Subscriptions are purchased and billed through your Apple ID via the Apple App Store and are subject to Apple's terms. Payment is charged at confirmation of purchase, or at the end of a free trial. Subscriptions renew automatically at the then-current price, and the renewal is charged within 24 hours before the current period ends, unless you turn off auto-renewal at least 24 hours before then. You can manage or cancel your subscription, and turn off auto-renewal, in your Apple ID account settings; deleting the App does not cancel a subscription. Offer codes. We may issue App Store offer codes that reduce the price for a stated period. A code applies after any free trial you are eligible for, is redeemed through the App Store, and expires on the date stated when it is issued. Price changes. Prices, plans, and feature allocations may change. We will provide advance notice of any material price change as required by Apple and applicable law; price changes do not apply to the current paid period. Refunds. All purchases are processed by Apple. Refunds are handled in accordance with Apple's App Store refund policy and applicable law. We do not process direct refunds for App Store purchases. Nothing in this section limits any non-waivable refund or cancellation rights you have under applicable consumer-protection law.

11. Apple App Store

If you obtained the App through Apple's App Store, you acknowledge and agree that: (a) these Terms are between you and Looped In only, and not with Apple; (b) Apple has no obligation to furnish any maintenance or support services with respect to the App; (c) in the event of any failure of the App to conform to any applicable warranty, Apple's sole obligation is limited to the refund of the purchase price, if any, of the App; (d) Apple is not responsible for addressing any claims by you or any third party relating to the App or your possession and use of the App; (e) Apple is not responsible for the investigation, defense, settlement, or discharge of any third-party claim that the App infringes that third party's intellectual property rights; and (f) Apple, and Apple's subsidiaries, are third-party beneficiaries of these Terms, and upon your acceptance, Apple will have the right to enforce these Terms against you as a third-party beneficiary.

12. Service Modifications

We reserve the right to modify, update, suspend, or discontinue any part of the App or its features at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the App or any feature thereof.

13. Disclaimer of Warranties

THE APP IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY CONTENT OBTAINED THROUGH THE APP, INCLUDING AI-GENERATED CONTENT.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LOOPED IN, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE APP, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE APP SHALL NOT EXCEED THE AMOUNT YOU HAVE PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. NOTHING IN THESE TERMS EXCLUDES OR LIMITS OUR LIABILITY FOR: (a) DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE; (b) FRAUD OR FRAUDULENT MISREPRESENTATION; (c) GROSS NEGLIGENCE OR WILLFUL MISCONDUCT; OR (d) ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. THESE LIMITATIONS APPLY ONLY TO THE FULLEST EXTENT PERMITTED BY LAW, AND IF ANY LIMITATION IS HELD UNENFORCEABLE, THE REMAINING LIMITATIONS WILL CONTINUE IN FULL FORCE.

15. Indemnification

To the maximum extent permitted by applicable law, you agree to indemnify, defend, and hold harmless LoopedIn Labs, LLC and its officers, directors, employees, agents, and licensors from and against any third-party claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the App; (b) your User Content; (c) your violation of these Terms; (d) your violation of any third party's rights or any applicable law; or (e) any dispute between you and another user. This obligation does not apply to the extent a claim arises from our own gross negligence or willful misconduct. We will promptly notify you of any claim subject to indemnification and may, at our option, control its defense and settlement (and you will cooperate); you may not settle any claim in a way that imposes obligations on us without our prior written consent.

16. Termination

We may suspend or terminate your access to the App at any time, with or without cause, and with or without notice, including if we reasonably believe that you have violated these Terms. Upon termination, your right to use the App ceases immediately. You may delete your account at any time through the App's Settings. Upon account deletion, your data will be handled in accordance with our Privacy Policy. Sections that by their nature should survive termination shall survive, including: User Content (license for content already shared), Feedback, Intellectual Property, Copyright Policy (DMCA), Disclaimer of Warranties, Limitation of Liability, Indemnification, Assignment, Governing Law, Dispute Resolution, and Severability and Entire Agreement.

17. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Utah, United States, without regard to its conflict of law provisions. Any legal action or proceeding not subject to arbitration shall be brought exclusively in the state or federal courts located in Utah, and you consent to the personal jurisdiction of such courts.

18. Dispute Resolution

Before initiating any formal dispute resolution, you agree to first contact us at support@loopedinapp.io and attempt to resolve the dispute informally for at least thirty (30) days. If the dispute cannot be resolved informally, you and Looped In agree to resolve any claims through binding individual arbitration, rather than in court, except that either party may bring claims in small claims court if eligible. Arbitration shall be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. YOU AND LOOPED IN AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. The arbitrator may not consolidate more than one person's claims. Opt-Out: You may opt out of the agreement to arbitrate by sending written notice to support@loopedinapp.io within thirty (30) days of first accepting these Terms. If you opt out, disputes will be resolved exclusively in the courts specified in the Governing Law section. If this class action waiver is found to be unenforceable, then the entirety of this arbitration provision shall be null and void. If you live in Quebec or Ontario, Canada, the arbitration agreement and class action waiver in this section don't apply to you to the extent your province's consumer protection law says they can't.

19. Severability and Entire Agreement

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. These Terms, together with our Privacy Policy, are the entire agreement between you and LoopedIn Labs, LLC about your use of the App and replace any earlier agreements. If you downloaded the App from Apple's App Store, Apple's Licensed Application End User License Agreement also applies to your use of the App.

20. Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes through the App or by other reasonable means. Your continued use of the App following notification of changes constitutes your acceptance of the revised Terms. If you do not agree with the revised Terms, you must stop using the App.

21. Copyright Policy (DMCA)

We respect intellectual property rights and respond to notices of alleged copyright infringement that comply with the U.S. Digital Millennium Copyright Act ("DMCA"). If you believe content on the App infringes your copyright, send a written notice to our designated agent containing: (1) your physical or electronic signature; (2) identification of the copyrighted work claimed to be infringed; (3) identification of the material claimed to be infringing and information reasonably sufficient to locate it; (4) your contact information; (5) a statement that you have a good-faith belief the use is not authorized; and (6) a statement, under penalty of perjury, that the information is accurate and that you are authorized to act on the owner's behalf. Designated agent: LoopedIn Labs, LLC, copyright@loopedinapp.io. We will remove or disable access to infringing material and may terminate the accounts of repeat infringers. If you believe your content was removed in error, you may submit a counter-notification under 17 U.S.C. § 512(g).

22. Feedback

If you send us suggestions, ideas, feature requests, or other feedback about the App ("Feedback"), you grant us a perpetual, irrevocable, worldwide, royalty-free, fully sublicensable license to use, modify, and incorporate the Feedback for any purpose without obligation or compensation to you. Feedback is provided voluntarily and is not confidential.

23. Force Majeure

We will not be liable for any failure or delay in performing our obligations under these Terms caused by events beyond our reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, governmental action, internet or telecommunications failures, power outages, or the failure, interruption, or modification of services provided by third parties on which the App relies (including cloud hosting, authentication, payment, and AI providers).

24. Assignment

You may not assign or transfer these Terms or any rights or obligations under them without our prior written consent, and any attempted assignment in violation of this provision is void. We may freely assign or transfer these Terms, in whole or in part, including in connection with a merger, acquisition, reorganization, or sale of assets. These Terms bind and benefit the parties and their permitted successors and assigns.

25. Electronic Communications and Notices

By using the App, you consent to receive communications from us electronically, including by email to the address associated with your account, by in-app notification, or by posting within the App. You agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing. You are responsible for keeping your contact information current. Legal notices to us must be sent to support@loopedinapp.io.

26. Export Control and Sanctions

You represent that you are not located in, and are not a national or resident of, any country subject to U.S. embargo or designated by the U.S. government as supporting terrorism, and that you are not on any U.S. government list of prohibited or restricted parties. You agree to comply with all applicable export-control and sanctions laws in your use of the App.

27. Contact Us

If you have questions about these Terms of Service, please contact us at: Email: support@loopedinapp.io